How much does delivery cost?
All orders are subject to a standard £19.75 carriage charge for deliveries within the United Kingdom* and is subject to a £500 minimum order value (excluding VAT).
* Various postal codes are not eligible for standard delivery, a list of these postcodes are available here: https://invopak.co.uk/delivery-options
Do you offer next day delivery?
Next day delivery is not available unfortunately.
What is your delivery lead time?
All our deliveries are made within 3 working days; Monday to Friday.
How can I track my order?
We offer the ability to track your delivery live, this via both mobile phone and/or email*
How does this work?
On the morning of your delivery, you will receive a notification with an 'estimated' 1 hour delivery slot, which will include a link to track our driver and your order.
To allow you to plan accordingly, you will also receive a notification with an ETA when you're the next delivery on our schedule, again with the option to track our driver and your order.
Alternatively, you can contact our Customer Service Department via our Live Chat option and we will be happy to help.
* If your order is delivered via one of our trusted 3rd party carriers our tracking service is currently unavailable.
Can I collect my order from a depot?
We do not currently offer collection from any of our depots.
Do you deliver to Ireland?
We currently deliver to Northern Ireland, if you're based within the Republic of Ireland please follow this link: www.invopak.com
Do you deliver outside of the UK?
If you are based in the Republic of Ireland or the Netherlands, you can order here: www.invopak.com
If you’re looking for delivery in a country other than the ones listed above, please complete an Export Enquiry Form; https://invopak.com/export-service
(As Invopak are a wholesale division, Minimum Order Quantities will apply).